Joanne, it’s not a hate fest (at least not on my part). Yes, all of us that have been around the product for awhile know that Oracle has gotten the whole DEMO vs. TRIAL thing messed up, and this seems like a giant waste of time and bandwidth. However, new people coming in to the list and the product might read Oracle’s statements and take them for fact, which is not the case. We don’t need misinformation about the product confusing new people to the community. If you’ve been on this list for anytime, then you know that if somebody starts making statements that are uninformed or not accurate, especially if that somebody is fairly new, one of the more experienced and seasoned posters will speak up and try to set the matter straight. I’m actually surprised that Claire, Rick, Susan or a number of other vets didn’t beat me to it.
Oracle. I don’t believe that your statement of: “Anyone with business intelligence could figure out ‘the old days when we had unlimited access’ meant the Demo account with the 2000 record restriction” is realistic. The word “had” is past tense indicating something that was there but now gone. We never lost that functionality. We still “have” it. So one could easily take it that you were speaking of some “other” unlimited access. Plus when you say, “I want to be able to develop…..like the old days when we had unlimited access” and you actually did mean “the Demo account with the 2000 record restriction” but go on to say that the 2000 record limit is not acceptable, you’re speaking in circles. So combine your statements of: “a reasonable level of records. (not 2000)” along with “With Remedy I can't get the free demo license anymore” and “Not having a demo license past 60 (or whatever the time limit) is annoying” it becomes obvious that you are/were confused about the differences and what is really available and we were trying to set the facts straight for you and anybody else that might be confused. Yes I got what others said about 2000 records. Lyle said that if you throw in the BMC Apps then your quickly run out of room. I agreed. Guillaume and Joe said maybe converting some forms to a new form type with unlimited records, but again the forms they spoke about were from BMC Apps. Again I agreed. I also agreed with you IF you were speaking to developing against the BMC Apps. All I said was that 2000 was plenty if you were developing CUSTOM apps. I still stand by that opinion. I am not offended that you are looking at other products. What I said/implied is if you are looking at other products based on the fact that BMC gets on your nerves because of their licensing/dev model, basically basing it on emotion instead of tangibles like product strength and long term product benefit, then you’re not making solid decisions. On the professional insults. My turn to chuckle. You don’t know me and haven’t heard anything about me. So it’s all good. Tim From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of oracle...@aol.com Sent: Wednesday, April 21, 2010 2:00 PM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] Service-now.com ** CLUE: I a newbie to development. That does not mean that I know nothing about the Remedy product. Don't assume - you sound silly. I know plenty about Remedy consistently throughout the 90s until 2010 OK. It was pretty clear in my email that unlimited access meant all year round - not 30 to 60 days. There was no such thing as total unlimited access under Demo. Anyone with business intelligence could figure out the "old days when we had unlimited access" meant the Demo account with the 2000 record restriction. Kind of like in the old days when we had UNLIMITED access under demo. 2000 is not plenty. Reading is fundamental, if you read the thread, other developers already explained why the 2000 limitation is not enough. You did not comprehend this either? My opinion is based on facts that I have observed during the 10 years of working with the Remedy product. A hireling not wanting to hire me? I have not heard favorable things about you Tim... so I thank you for the favor of not utilizing the services of my consulting company. We are very successful and we do not service "your kind." My clients are happy with what I recommend and/not recommend. Too bad that you are offended because I choose to explore other products. Get over it. Don't expect me to read any more on this thread or reply further. This has been a waste of time. My time is valuable and I have much more important things going on in life than this. I did get a chuckle out of knowing that you have nothing better to do with your time than to research my old postings back to 09. In a message dated 4/21/2010 1:45:39 A.M. Eastern Daylight Time, timothy.pow...@pbs-consulting.com writes: ** ** You’re the one that said: From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of oracle...@aol.com Sent: Monday, April 19, 2010 2:39 PM Yes - they trial last for 30-60 days, and I want to be able to develop without using my client's server. Kind of like in the old days when we had UNLIMITED access under demo. I wasn’t making up something, that was your quote. But looking back in the archives I see that you called yourself a “Newbie” in a post dated Feb 2009. By your own words, you’ve only been around this product for about a year, so you know nothing about the “old days”. You need to distinguish between DEMO and TRIAL. DEMO mode offers year round access, full ARS functionality with slight restrictions, those being 2000 records PER FORM (not total) and 3 fixed licenses. TRIAL is completely unlimited access, unlimited records, full functionality, without fee. Thus TRIAL has a time constraint. Again: ð· If you’re just doing independent development of custom apps, your technical needs are met. Year round access with full ARS functionality but limited licenses and limited to 2000 records per form is plenty (the community has been doing it for years) and you’re just complaining to complain. ð· If you’re developing for a legit client who has implemented the ITSM Suite, they need a licensed dev server. ð· If you’re developing independently against the ITSM Suite, you have a valid complaint with regards to the fact that you can’t install it at all and do anything with it on the development side and I agree with you. BMC should offer some sort of developer access to the suite. Lastly, if you’re truly the type of person that makes decisions and advises clients based on the fact that a company got on your nerves because they don’t have the exact developer format that you “need” instead of being based on the real power and long term benefit of the product line, then I feel sorry for your clients; glad to see you moving on to other products and I wish I knew your real name so I wouldn’t accidently hire you in the future. Tim Powell From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of oracle...@aol.com Sent: Tuesday, April 20, 2010 5:59 PM To: arslist@ARSLIST.ORG Subject: Re: Service-now.com I am not looking for an unlimited Demo. This is not a sales issue. My technical needs are: a demo with access all year round with a reasonable level of records. (not 2000) I wish BMC would have consideration for the developers (i.e. a Developer's Edition so developers can work it). If they offered a Developer's edition for a reasonable price, I would buy it. They just get on my nerves - which is why I am looking at other products. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
