Rick: I was close, but stopped looking a couple of clicks too early (I guess it could be said I was two clicks shy of a full menu). Thanks for the push in the right direction.
Peter: Thanks for the help as well. We're planning on "versioning-up" later this year, so I'll keep this in mind.
Future readers: Remember to use the backslash in the $\NULL$ (just $NULL$ won't work).
Thad Esser
Remedy Developer
| From: | P Romain ARSlist <[email protected]> |
| To: | [email protected] |
| Date: | 05/03/2010 12:29 PM |
| Subject: | Re: Adding Menus to AST forms |
| Sent by: | "Action Request System discussion list(ARSList)" <[email protected]> |
**
These fields are attributes in the CMDB.
I’d suggest adding $NULL$ menus to the fields via the class manager or CMDB driver then use active link(s) on the AST form(s) to add the menu(s) you need.
If you later change your mind about the menus, or change the menu names, then you then only need to modify workflow, not CMDB attributes.
BTW, I found during an upgrade from CMDB 2.1 to 7.6 that $NULL$ menus I’d added to these attributes were removed so be prepared to re-apply this change if you ever version-up.
Cheers
Peter
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook
Sent: 03 May 2010 20:22
To: [email protected]
Subject: Re: Adding Menus to AST forms
If you added those fields to the attributes list in Base_Element, could you then add the menu to the field at that level and have it filter down?
Rick
From: Thad K Esser <[email protected]>
Date: Mon, 3 May 2010 12:16:55 -0700
To: <[email protected]>
Subject: Adding Menus to AST forms
**
Hi,
I'd like to add a menu to the Floor and Room fields on all the AST forms in Asset Management (ITSM 7.0.3, ARS 7.1, CMDB 2.1). Short of opening every form, and adding the menus, is there an easier way? Those fields don't already have any menu (not even a null menu), so I can't use an active link to attach them. (the menus have already been created for something else)
Thanks,
Thad Esser
Remedy Developer
*IMPORTANT NOTICE: This communication,
including any attachment, contains information that may be confidential
or privileged, and is intended solely for the entity or individual to whom
it is addressed. If you are not the intended recipient, you should delete
this message and are hereby notified that any disclosure, copying, or distribution
of this message is strictly prohibited. Nothing in this email, including
any attachment, is intended to be a legally binding signature. *
_attend WWRUG10 www.wwrug.com
ARSlist: "Where the Answers Are"_
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
*IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. *
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
