Hi David, Then according to support guidelines, v7.0.1 would become unsupported upon official release of 7.6.x, correct?
Thanks, Susan On Wed, May 5, 2010 at 11:21 AM, Easter, David <[email protected]> wrote: > ** > > Ø is 7.6.03 the last version to include the User tool? > > > > I can’t fully answer that question, unfortunately, at this time. However, > I would say that folks would be well served to assume that it is – and then > be pleasantly surprised if it continues to be included in later releases. > Whether this is the last release or a follow-on release is the last one, it > will be going away eventually. Of the UI features in AR System 7.6.03, > many will only be available when using the web client – so even though the > Remedy User client is still present in the product, it is BMC’s > recommendation to utilize the web client as a primary means of communication > with the AR System server. > > > > If 7.6.03 does become a terminal release for the Remedy User client, the > Statement of Direction will be updated. > > > > -David J. Easter > > Sr. Product Manager, Enterprise Service Management > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *LJ LongWing > *Sent:* Wednesday, May 05, 2010 8:53 AM > *To:* [email protected] > *Subject:* Re: Announcing BMC Remedy Action Request System 7.6.03 Beta > Customer Program! > > > > ** > > So David, > > Is this the next version, previously assumed to be 8?.....is 7.6.03 the > last version to include the User tool? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Easter, David > *Sent:* Tuesday, May 04, 2010 9:58 PM > *To:* [email protected] > *Subject:* ADV: Announcing BMC Remedy Action Request System 7.6.03 Beta > Customer Program! > > > > ** > > *Announcing BMC Remedy Action Request System 7.6.03 Beta Customer Program! > * > > BMC is pleased to announce plans to enter the beta phase of AR System > 7.6.03 on May 17th, 2010. Please read these instructions carefully if you > want to apply for this upcoming BMC Remedy Action Request System 7.6.03 > Customer Program. > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
