Are you running a 32-bit JVM? You need to be using a 32-bit JVM. Also try running the installer in Compatibility mode (say Windows XP SP3, or similar).
Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Wednesday, May 05, 2010 4:47 PM To: arslist@ARSLIST.ORG Subject: Re: Compatibility Matrix I just down loaded the compatibility Matrix from BMC and it states: Platform Minimum Operating System version 32 or 64 bit x86 PC Compatible Windows 2003 (32 or x64) [Server, Advanced Server, Datacenter, Enterprise, Standard] BTW We are using 2008 64 bit . Atul Vohra President, ProTech Software Inc. BMC Remedy Skilled Professional (R.S. P.) v7.1 BMC Certified Adminstrator v7.5 -----Original Message----- From: "Rick Cook" [remedyr...@gmail.com] Date: 05/05/2010 06:43 PM To: arslist@ARSLIST.ORG Subject: Re: Compatibility Matrix Are you using the 32 bit version of 2008? 64 bit on Windows is not supported. Rick -----Original Message----- From: Atul Vohra <a...@protechsoftwareinc.com> Date: Wed, 5 May 2010 18:37:06 To: <arslist@ARSLIST.ORG> Subject: Re: Compatibility Matrix Thanks. The reason I asked is: I am trying to install ARS 7.5 on Windows 2008 and am getting the error "no space to install". I know we have enough space. I have done the following to configure the DEP feature • From the Windows Start menu, click Control Panel, and then double-click System. • Click the Advanced tab. • In the Performance area, click Settings. • On the Data Execution Prevention tab, verify if the “Turn on DEP for all programs • and services except those I select” option is selected. • If the “Turn on DEP for essential Windows programs and services only” option is selected, no configuration is required. Is there anything I can check? Thanks Atul -----Original Message----- From: "David Charters" [dchart...@charterssoftware.com] Date: 05/05/2010 05:04 PM To: arslist@ARSLIST.ORG Subject: Re: Compatibility Matrix Yes Windows Server 2003 and above, Oracle 10G and above, and MSSQL 2003 and above. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Wednesday, May 05, 2010 4:56 PM To: arslist@ARSLIST.ORG Subject: Compatibility Matrix Hi, Question: Is ARS 7.5 compatible with Windows Server 2008? Also will appreciate if I could get compatibility matrix for ARS 7.5. Thanks Atul _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.
