Have you ever changed Demo's password after you installed AIE? If so, you have to change that password in AIE console.
Hope this helps! Regards, Martin 2010/5/8 Jason Miller <[email protected]> > ** We have Atrium Core 7.6 patch 1 on our test server (we just patched > yesterday to try and resolve this). We are experiencing an issue where Data > Exchanges stop working after working on other Data Exchanges. We see the > following errors in the AIE logs and can see the failure in aruser.log. > > [Thu May 06 2010 11:26:47.4910] - <TID: 001> <ERR > Error (623): > Authentication failed > [Thu May 06 2010 11:26:47.4910] - <TID: 001> <ERR > InitCMDBConnection - > cannot access AR System server:ITSM76APPSERVER. Error = 2 > [Thu May 06 2010 11:26:47.4910] - <TID: 001> <ERR > StartDataHandlers: > CMDB Data Handler failed to start. > > Logging workflow I see where an AL pulls the current credentials from > EIE:ApplicationSettings and passes those to aiexfer.exe correctly. It seems > that somewhere within the aiexfer.exe process it uses the credentials from > the EIE:DataExchange record. These records appear to get out of sync as > other Data Exchanges are being worked on. I unhid the fields on > EIE:DataExchange to try and manually correct the password. This triggers > workflow and changes the hash. I found that it works fine setting the > passwords in the db. > > As a temporary workaround I created a stored procedure that does the > following and put it behind a button so I don’t need to go into the db each > time the person managing the Data Exchanges starts seeing errors. > > UPDATE T710 --EIE:DataExchange > SET > C102 = 'pw1', --Admin Password > C15185 = 'pw2, --Encrypted Password > C536871114 = 'pw3' --Admin PasswordN > WHERE C536870952 = 0 --Use default destination AR server > > Has anybody else experienced this? > > Thanks, > Jason > > ARS 7.5 p4 > Atrium Core 7.6 p1 > Win 2008 R2 64-bit > SQL 2008 64-bit > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Regards, 刘征 Martin Liu ---------------------------------- Blog: http://martinliu.cn _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
