This may sound like a dumb question but I have seen it happen a couple times now, are you sure Product Catalog installed properly when you ran the CMDB installer?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chris Danaceau Sent: Sunday, May 09, 2010 10:15 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management tool error Invalid Product Catalog It's probably refering to the fact that the Product tiers you specified in the PCT-ProductCompanyAssoc sheet for that record are not present in the Product Catalog sheet (or present in your life product Catalog form). -- Chris Danaceau AttivaSoft Solutions Architect ________________________________ From: Action Request System discussion list(ARSList) on behalf of John Atherly Sent: Fri 5/7/2010 11:06 AM To: arslist@ARSLIST.ORG Subject: Re: Data Management tool error Invalid Product Catalog ** Thanks for the reply I running PCT-ProductCompanyAssoc when I get the error message. ____________________________________________________________________________ _________ John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com <mailto:%20john.athe...@apcc.com> | Site: www.apc.com/ <http://www.apc.com/> | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail Chris Danaceau <cdanac...@attivasoft.com> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 05/04/2010 11:16 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Data Management tool error Invalid Product Catalog John, I didn't see that you specified which staging records had that error? It sounds like you've got records which are dependent upon the product catalog (i.e. Assignment) where you have it specified in the dependent record but not in your product catalog load or in your live Product Configuration forms. -- Chris Danaceau AttivaSoft Solutions Architect ________________________________ From: Action Request System discussion list(ARSList) on behalf of John Atherly Sent: Tue 4/27/2010 3:15 PM To: arslist@ARSLIST.ORG Subject: Data Management tool error Invalid Product Catalog ** I've been trying to use the Data Management Tool in 7.5 to load my Foundation data from the work sheets provided by BMC. Remedy converts then into csv file format and then loads the data into Remedy. Once the data is load I run the Validate. After Validation is done all records are mark with an error Invalid Product Catalog The work sheets do not contain a column called Product Catalog. I've run logs on the client and the server and can't even see when the error feild is being populated. 7.5.00 Patch 003 Windows Server 2003 ____________________________________________________________________________ _________ John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +401-7899-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com <mailto:%20john.athe...@apcc.com> | Site: www.apc.com/ <http://www.apc.com/> | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
