We are trying to implement a custom solution that involves the execution of a script (batch file) from a filter Run Process.
Workflow logging shows the command being executed with no error. However when checking on the results of the script running no action has taken place. It is as if the script was not actually run though from Remedy's perspective it has. I've run tests on both the development server and QA server with the same result. Note: this behaviour is with all batch files that we've attempted to run. A simple test that we tried involved a regular form (core fields only), a filter to fire on submit to perform a run process that executes a batch file. The batch file simply copies a file. Workflow log shows it being executed without error but no file copied. Copy and paste the command from the workflow log in to a command window and it runs fine. I get the same behaviour with Active Link Run Processes. Running arimportcmd.exe thru a Run Process works fine it just appears that running batch files does not I'm running a VM image that is pretty much identical to this customer's development server and the execution of batch files is fine. This customer is running ARS Server 7.1 Patch 4 with a SQL server 2005 on Win Server 2003 It feels like an environment issue rathe than a Remedy issue. Any suggests as to what to look for it would be greatly appreciated. Have a great day ciao john _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
