I have also had (different) issues using 7.5 p4 for a fresh install. This was on Windows 2008 64bit. I end up installing patch 1 since I had successfully done fresh installs with it in the past. Then we went to patch 3 and finally patch 4.
I am thinking what you are seeing most likely related to the hardening but it might be worth a shot to start with p1. Jason On Wed, May 19, 2010 at 10:24 AM, Jason Bess <jlb...@yahoo.com> wrote: > If anybody has run into this problem and knows how to fix it, that would be > awesome. At the very least, what additional steps did you have to do to > install ARS on a 64bit system? > > Environment > App Server - Windows 2003 64bit - hardened by security team > DB Server - Windows 2003 64bit with MS SQL 2008 - hardened by security team > > I'm trying to do a base install of Remedy 7.5 patch 4. The installer > creates the database tables, the arsystem directory, registry entries, and > BMC ARS service. Then it can't start the service to finish the install. > > Trying to manually start the service generates the following error... > Windows could not start the BMC Remedy action Request System Server on > Local Computer. For more information, review the system Event Log. If this > is a non-Microsoft service, contact the service vendor, and refer to > service-specific error code 1064. > > > Trying to manually execute arserver.exe generates this error... > The application failed to initialize properly (0xc0000005). Click on OK to > terminate the application. > > > I've installed Remedy many times, but this is the first on a 64bit system. > So I don't know if the problem is something I'm missing with 64bit or part > of the system lockdown settings done by the security team. > > > Thanks for any help > Jason > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
