When I try to run a report from the "ReportSelection" screen I get: 
Server Error in '/businessobjects' Application. 
________________________________________
Key cannot be null. Parameter name: key 


Anne Ramey
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Carolina Public Records Law and may be disclosed to third parties only by an 
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From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Ramey, Anne
Sent: Monday, May 24, 2010 2:42 PM
To: [email protected]
Subject: Re: Mid-teir & BOXI on separate servers

** 
I did this and get the same error: Error during processing : ARERR [9246] 
Cannot find report null of type null for form {2} on server {3}. Please see 
your administrator.  I am obviously missing a step or something.  This time the 
error is from the midtier that is on the same box as the BOXI.  Am I supposed 
to load all of the reports that are loaded into remedy up into BOXI? 

Anne Ramey
 
***********************************
E-mail correspondence to and from this address may be subject to the North 
Carolina Public Records Law and may be disclosed to third parties only by an 
authorized State Official.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of strauss
Sent: Thursday, May 20, 2010 4:49 PM
To: [email protected]
Subject: Re: Mid-teir & BOXI on separate servers

** 
The CLEANEST way to do this is put another mid-tier on the BOXI server, and 
point your production mid-tier at it as a "BOXI/Crystal Report Server 11 on a 
different machine with Midtier."  Then you don't have to fight to get file 
level permissions working between the two boxes.

Typically when I do this I install BOXI on IIS using .NET so that the mid-tier 
using Tomcat and java has no chance of interfering with BOXI (and the mid-tier 
uses Tomcat exclusively as a web server - no connection to IIS with an ISAPI 
shim).  The BOXI server mid-tier uses "BOXI/Crystal Report Server 11 on this 
machine" on port 80 for reporting. Then the production mid-tier uses the BOXI 
mid-tier for reporting on port 8080 as shown in the first paragraph.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Ramey, Anne
Sent: Thursday, May 20, 2010 2:59 PM
To: [email protected]
Subject: Mid-teir & BOXI on separate servers

** 
I have BOXI and mid-teir both working fine, now I'm trying to get them to talk 
to each other.  I'm following the instructions in the mid-teir guide, but am 
getting a strange error and am unsure what to do next.  
Mid-teir 7.1 p6 on linux
BOXI on Windows 2003 R2 (7.1 ARWebReportViewer)
ITSM 7.03

The error is:
Error during processing : ARERR [9246] Cannot find report null of type null for 
form {2} on server {3}. Please see your administrator. 
on the screen, this in catalina.out:
Throw Error - 9246

And this in the mid-teir log:
May 20, 2010 3:54:40 PM - SEVERE (com.remedy.log.DVMODULE) : Exception while 
processing requestjava.io.IOException: Error during processin
g :  ARERR [9246] Cannot find report null of type null for form {2} on server 
{3}. Please see your administrator.

Can anyone point me to what I've missed?

Thanks,

Anne Ramey
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E-mail correspondence to and from this address may be subject to the North 
Carolina Public Records Law and may be disclosed to third parties only by an 
authorized State Official.

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