I did get migrator 7.5 to move most of the foundation data. however, I am having issues moving the assets and CIs.
BMC did not make this easy, but that is why we have jobs. Howard On Tue, May 25, 2010 at 10:31 AM, Howard Richter <[email protected]> wrote: > Chris, > > How are you doing? I know that is what BMC recommends, however, its not > really talked about in the docs (how to do it). > > For example, I have been trying to just export (using migrator) my company > list with very little luck. > > Thanks and take care, > > Howard > > On Tue, May 25, 2010 at 10:17 AM, strauss <[email protected]> wrote: > >> ** >> >> BMC recommends moving the data with Migrator; I have not tried that for >> comparison yet, but we had very good results in one test moving everything >> but SLM data from 7.1/7.0 to 7.5/7.6 using rrrchive for anything where we >> wanted to overwrite all records in the form (true for MOST tables). The >> rrrchive tool set to sync to target appears to be a good way to update >> transactional data subsequent to the initial move… such as when you are >> about to cut over to the new production environment and need to bring over >> the latest tickets. On the other hand, the problems with SLM have us >> currently testing an actual upgrade instead. >> >> >> >> Christopher Strauss, Ph.D. >> Call Tracking Administration Manager >> University of North Texas Computing & IT Center >> http://itsm.unt.edu/ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Howard Richter >> *Sent:* Tuesday, May 25, 2010 8:04 AM >> *To:* [email protected] >> *Subject:* Re: Migrating foundation data from a 7.0.01 ITSM 7 system to a >> 7.6 system ? >> >> >> >> ** >> >> Donald, >> >> >> >> It was a good idea, however, using the Data Migration tool, is only a one >> way street. You need to populate the spread sheets. >> >> >> >> I am looking for a way to suck the foundation data out of a current system >> (7.0.01 patch 4) and then place it into a new 7.6 system. >> >> >> >> Still looking for ideas. >> >> >> >> Thanks to all, >> >> >> >> Howard >> >> On Mon, May 24, 2010 at 11:08 AM, Howard Richter <[email protected]> >> wrote: >> >> Thanks, I guess I need to try it. >> >> >> >> On Mon, May 24, 2010 at 10:35 AM, Savant, don...@cio < >> [email protected]> wrote: >> >> ** >> >> Howard: >> >> >> >> He’s probably talking about the Data Migration tool that ships with ITSM >> now. It accepts data from spreadsheets so you could export 7/import 7.6. >> >> >> >> - Don >> >> >> ------------------------------ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Howard Richter >> *Sent:* Monday, May 24, 2010 7:24 AM >> *To:* [email protected] >> *Subject:* Migrating foundation data from a 7.0.01 ITSM 7 system to a 7.6 >> system ? >> >> >> >> ** >> >> Good morning, afternoon and evening all, >> >> I had a conversation last week about upgrading form a very old version of >> ITSM 7 to 7.6 and during that conversation the BMC rep talked about tools or >> database scripts that could migrate foundation data from an older system to >> the new 7.6 system. >> >> Anyone have an idea (other than migrator) what he was talking about? >> >> Thanks >> >> >> -- >> Howard Richter >> Red Hat Certified Technician >> CompTIA Linux+ Certified >> ITIL Foundation Certified >> E-Mail = [email protected] >> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> >> >> -- >> Howard Richter >> Red Hat Certified Technician >> CompTIA Linux+ Certified >> ITIL Foundation Certified >> E-Mail = [email protected] >> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 >> >> >> >> >> -- >> Howard Richter >> Red Hat Certified Technician >> CompTIA Linux+ Certified >> ITIL Foundation Certified >> E-Mail = [email protected] >> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [email protected] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
