Are you using portmapper? If not, then you need to ensure you specify the port to connect to when you connect. If you are, then it's possible the AR server is not running. If you're behind a load balancer, the load balancer also needs to forward port 111, if you're using port mapper.
Just a few ideas. Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramagiri Sent: Tuesday, May 25, 2010 7:08 AM To: [email protected] Subject: Cannot able to login to Remedy Server 7.1 ** Hi All, When I am login to AR System 7.1 user tool , I am getting the below error . Please suggest me what I need to do. All the services are running properly. [cid:[email protected]] ________________________________________________________________ RAVI CHANDRA . RAMAGIRI Infrastructure Management Services Team System Administrator - Windows / Remedy (O) +91 40 44556600 (351) (C) +91 9985794493 (V) 847-879-4995 Ext:- 351 * [email protected]<mailto:[email protected]> __________ Information from ESET NOD32 Antivirus, version of virus signature database 5143 (20100525) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
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