Hi Anne,
Thanks for your reply.
We've fixed the issue, without restarting the process, by updating
the record again in the form. We've enabled and, after, disabled the
mailbox and the cache seems to be updated, the log is not being
generated anymore.
Thanks and regards,
Rogerio Aguiar
On Qua 26/05/10 11:50 , "Ramey, Anne" [email protected] sent:
You need to restart the email engine process on the server to change
the mailbox settings like this.
Anne Ramey
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FROM: Action Request System discussion list(ARSList)
[mailto:[email protected]] ON BEHALF OF Rogerio Aguiar
SENT: Wednesday, May 26, 2010 10:12 AM
TO: [email protected]
SUBJECT: Mailbox disabled
** Hi everyone,
We are facing an issue with email engine. We've disabled a mailbox
in AR System Email Mailbox Configuration form in our production
server, but the engine is still checking this mailbox. This is a test
mailbox that should work only in our test environment. We've changed
the password, but now we are fulfilling our logs with bad passwords
errors. We are trying to avoid restarting the email engine. I've
found in the guides that this mailbox settings should be refreshed
every 30 minutes, since we haven't changed the default configuration,
but it didn't happen. I've found some tips about outgoing mailboxes
and default field in the archives, but this is not the case. Anybody
have seen this before?
Enviroment: ARS 7.1 P6
Thanks and Regards,
Rogerio Aguiar
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