Dennis, In the email below you said you recommend not going to ITSM 7.6 Patch 1 and wait till Patch 2. What about just 7.6?
I am in the process of going to 7.6 right now and I am trying to install patch 1 and see all kinds of issues. Kevin Begosh ** ** *Date:* Mon, 26 Apr 2010 13:59:14 -0600 *Reply-To:* [email protected] *Sender:* "Action Request System discussion list(ARSList)" <[email protected]> *From:* Dennis Murphree <[email protected]> *Subject:* Re: ITSM 7.6 install fails *In-Reply-To:* < 6494c91f2e527248ba672ddc34e5183e6bf...@carsc8101000003.nanw.ds.army.mil> *Content-Type:* text/plain; charset=ISO-8859-1 Tim, I recommend not upgrading to ITSM 7.6 Patch 001 as we are seeing all kinds of issues with this patch. I would wait for Patch002 to come out. Dennis Murphree Remedy Consultant -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hulmes, Timothy W Mr CTR US USA IMCOM Sent: Monday, April 26, 2010 1:52 PM To: [email protected] Subject: Re: [ARSLIST] ITSM 7.6 install fails Correction: Upgrading to ITSM 7.6 Patch 1....Not Patch 2 Tim -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hulmes, Timothy W Mr CTR US USA IMCOM Sent: Monday, April 26, 2010 11:44 AM To: [email protected] Subject: ITSM 7.6 install fails Hi, Has anyone installed ITSM 7.6 Patch 2 as an upgrade from 7.0.3 patch 9? I get an error when it installs the ITSM Extensions. Install Exit Code: 1 -------------------------------------------------------- The Run Extensions error(s) are as follows :- -------------------------------------------------------- ITSM-CMDB extension #1 : Extension upgraded. ITSM-CMDB extension #1 : Extension in running state. Contact BMC Customer Support. -------------------------------------------------------- Any ideas on how I can get past this hump? Environment ARS 7.5 Patch 4 CMDB 7.6 Patch 1 ITSM 7.0.03 Patch 9 with ITSM compatibility Patch installed SLM 7.6 Patch 1 Windows Server 2003 SQL 2005 Thanks Tim ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" __________________________________________________________________________ _____ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
