You should not need any API application as you could do everything inside Remedy.
Save the attachment to the server using a Set Fields $PROCESS$ PERFORM-ACTION-SAVE-ATTACHMENT I know there are command line versions of Zip available, so you just have to call one in a Run Process command to Zip the file you just saved on the server. I would use a Set Fields $PROCESS$ action so you can capture the success/failure of the zip. You can then add the new Zip file back to Remedy using a Set Fields of $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT Remedy can then push the new zip attachment out thru a Set Fields web service call. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Greg Donalson Sent: Friday, July 09, 2010 8:33 AM To: [email protected] Subject: Zipping up attachments Hi all, I have a requirement that in order to send an attachment across web services, that the attachment must be zipped first. I was wondering if there was any way that once the user has submitted an attachment to go back in and zip the attachment and then send it across web services? I would think that I would have to call an API to extract the attachment and then another procedure to zip it up. I was just wondering if anyone has done anything like this before and if they would not mind sharing how they did it. Thanks in advance! Greg AR Server: 7.01 ITSM: 7.01 Mid-Tier: 7.01 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
