David, I appreciate your infinite patience with us J
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Easter, David Sent: Tuesday, July 13, 2010 6:35 PM To: [email protected] Subject: Re: Statement of Direction regarding EOL of Remedy User client has been amended. ** It expected that there will be a *DBC interface to AR System in future releases. That interface will not be provided through a Remedy User client for the obvious reason that the client will not be distributed. That aside, a different method for integrating with desktop client side applications will be considered that would emulate things done currently through OLE/DDE (and potentially ODBC to a certain extent). The goal will be to ensure a needed capability is fulfilled and will not be driven by a desire to retain or utilize a specific technology - which is why details cannot be provided. This is what the FAQ is saying. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

