David,

I appreciate your infinite patience with us J

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Easter, David
Sent: Tuesday, July 13, 2010 6:35 PM
To: [email protected]
Subject: Re: Statement of Direction regarding EOL of Remedy User client has
been amended.

 

** 

It expected that there will be a *DBC interface to AR System in future
releases.  That interface will not be provided through a Remedy User client
for the obvious reason that the client will not be distributed.

 

That aside, a different method for integrating with desktop client side
applications will be considered that would emulate things done currently
through OLE/DDE (and potentially ODBC to a certain extent).  The goal will
be to ensure a needed capability is fulfilled and will not be driven by a
desire to retain or utilize a specific technology -  which is why details
cannot be provided.  This is what the FAQ is saying. 

 

-David J. Easter

Sr. Product Manager, Enterprise Service Management

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

 

 


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