Hello, Last week, I began trying to upgrade our 7.0.1 test environment to 7.5.0 patch 4. After finally getting through the installer, I am getting the following error when trying to do the arsystem start command.
390600 : Error reading license cache table. (ARERR 468) LoadLicenseCache() 390600 : Error reading license cache table. (ARERR 468) LoadLicenseCache() 390600 : Error reading license cache table. (ARERR 468) LoadLicenseCache() 390600 : This version of the Action Request System(R) is ready for use or evaluation without purchasing or activating an authorization key. For unlimited capabilities, contact your sales representative. (ARNOTE 27) 390600 : Failure during SQL operation to the database (ARERR 552) ORA-00904: "SHVIEWNAME": invalid identifier 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) (ARNOTE 0) Unable to receive indication that server is up. We are on HP-UX 11.31 and Oracle 11.2.0.1. I have tried running the installer twice, the second time after performing an uninstall. I have a ticket into BMC Support but the response has been a bit slow. They did mention that it seems some database objects weren't created, one being a LICENSE_CACHE table but I haven't got much further than that. Any suggestions on what I can try doing to resolve this? Thanks! Mike Mike Kendhammer Support Systems Enterprse Services Ingersoll Rand 3600 Pammel Creek Rd, La Crosse WI 54601 Office: +1 608.787.3078 Email: [email protected]<mailto:[email protected]> ________________________________ The information contained in this message is privileged and intended only for the recipients named. If the reader is not a representative of the intended recipient, any review, dissemination or copying of this message or the information it contains is prohibited. If you have received this message in error, please immediately notify the sender, and delete the original message and attachments. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
