Hi List, When raising a Change Request against a CI with a Blackout Schedule where the CR scheduled start and end dates fall within the Blackout period there is no indication that the CI has a Blackout Schedule during that time. Is the app meant to indicate that the CI has the Blackout period in a message (informative) or is it meant to stop the CR from being raised or is it meant to be by process where the user needs to check manually if a blackout schedule exists or not? System Specifics: AR System 7.5 ITSM 7.6 Atrium Core 7.6 Thanks! Kaye
NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
