Frank, I don't see any '# of failed attempts' counter in the user GUI.but I use AREA, so I don't use Remedy's password management.might want to check the docs, they have come a long way since 6.3.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Frank Caruso Sent: Friday, July 30, 2010 11:30 AM To: [email protected] Subject: Tracking Failed Log in Attempts ** ARS 6.3p24 Looking for a way to track the number of times a user has failed authentication form the Remedy log in dialog. Want to build functionality so that if the user makes three bad attempts the account is locked. I know if you are using AD/LDAP integration that it is possible but pretty sure this cannot be captured from the standard Remedy log in dialog in the user tool. Not sure if this feature exists in 7.5. Thank you Frank _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

