One minor note on these announcements - the present tense language of topics related to AR System 7.6.03 are because the WWRUG10 event is expected to occur after AR System 7.6.03 is released. Statements like "now includes" in the paragraphs below must not be interpreted to mean that the features are actually available right now (Aug 6th, 2010) - nor that AR System 7.6.03 has already shipped. They're intended to be the description used during a future event (i.e. one that occurs Oct 18-22, 2010).
Thanks for your understanding. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Phil Bautista Sent: Thursday, August 05, 2010 5:45 PM To: arslist@ARSLIST.ORG Subject: WWRUG10 - Technical Session Sneak Peak #3 - User Interface, Reporting, FTS, and Developer Studio ** Here is another sneak peak at some UI improvements, Reporting, Full Text Search, and a couple of great topics on the Developer Studio and how to make it more useful. If you haven't already registered, you can still sign up at http://www.wwrug10.com Topic Richer UI Capabilities in AR System 7.6.03 Abstract BMC introduced a major upgrade to the user interface capabilities in AR System 7.5 but did not stop there. AR System now includes major new features including table field upgrades, drag and drop, use of color and images to show the state of data, new field display types, and more. This session gives an overview of these capabilities for developers to consider how to leverage these for up-to-date user experiences. Synopsis This talk is a must for those who want more detail about the specific UI enhancements included in the latest release. It will use an updated "uidemo" application to show how they can be used. Topics to be covered include: * adding / removing table rows in memory * enhancements to in-line table editing * drag and drop * use of color and images within table or tree data * the rich text editor as a character field display type * right-alignment * fly-out style navigation * AR Skins (for customer branding) Topic Life Beyond the Remedy User Tool: Why it's Safe to Leave it Behind Abstract Web-based Remedy applications now have the performance and feature set needed to make desktop deployment increasingly unnecessary. Learn about enhancements to the AR System mid-tier related to migration the web. Also we will cover best design practices for "web-first" application design. Synopsis This talk will cover various aspects of AR System mid-tier compared with Remedy User, including such topics as performance, security, reporting, license management, saved searches, browser support Also, there will be a summary of "dos and don'ts" for Remedy application development aimed at the Web. Topic User Interface Design Patterns in AR System Abstract The AR System now supports more sophisticated UI capabilities than many traditional AR developers know what to do with. Don't worry - the best way to leverage them is often to apply them in ways that users have already come to expect in other applications. This talk will cover a range of advanced UI techniques that are achievable using AR System today. Whether you call these "design patterns" or simply "best practices", this approach helps translate modern UI requirements AR System constructs. Synopsis Anyone interested in upgrading the look and feel of AR System applications to a "web 2.0" experience should attend this talk. It will covers such common UI patterns as the flexible layout, drag and drop, progressive disclosure, the visual catalog, the aggregated page, and more, all in AR System terms. Sometimes, just knowing something is possible can help to make the right early design decisions. Topic Ad-Hoc Web Reporting for AR System 7.6.03 Abstract The ad-hoc reporting capabilities on the web for AR System have been dramatically improved. This session will offer a tour of the new reporting console, easy query builder, drag-drop-based designer, ad-hoc charting, preview within the designer, rich export formats such as PDF and Microsoft Office, and more. Synopsis This session gives an overview of the web reporting upgrade in AR System 7.6.03. It also includes a tour of the ad-hoc reporting consoles and functions from the end-user point of view, as well as from the administrator point of view. Topic Discover the new Full Text Search Infrastructure in AR System version 7.6. Abstract AR System 7.6 introduces a new full text search infrastucture. This topic will cover new features available for AR System applications that enhance the search experience. Attendees will understand the new architecture of the search system, learn the features and limitations, and discover how to make the best use of it. Synopsis This presentation will cover: The new search architecture, The new back end search engine, What's different from previous versions, How to search across multiple forms, How to integrate multi-form searching in an application, The new licensing model, Troubleshooting and support tips, A demonstration of the great new features Topic Accelerated Development using Developer Studio in AR System 7.6.03 Abstract A host of awaited productivity enhancements for Developer Studio have arrived, combining new features of Developer Studio with the previous features of Remedy Developer Plus and Master AR Suite. This session will provide a tour of Developer Studio showing how to find, visualize, and manage AR System application objects to shorten project lifecycles and ease maintenance of large applications. Synopsis If you live in Developer Studio, this session is for you. Many new Developer Studio features will be covered, including * graphical workflow visualization, expanded object searching, improved workflow analyzer * search-based working lists, object labeling, printing any object, generating documentation from any object list, preview forms in a built-in browser Other tricks and tips for power users will be introduced. Topic Extending Developer Studio with Custom Plugins Abstract Developer Studio has many powerful features, but there may some missing functionality particular to your environment or development process. A powerful feature of Developer Studio is the ability to extend it by writing your own Java/Eclipse plugins. Many people have asked about this functionality, especially about what kind of extensions can be done, and what kind of skill-sets are needed. This talk addresses these at a high level. Synopsis This talk gets into some specifics about the Developer Studio plugin API (which is a Java/Eclipse interface). Interfaces that will be covered include those that: * allow you to add your own custom operations to object lists, register custom Eclipse Views for additional information, create your own object types This session also describes technical knowledge requirements, development techniques, and some useful examples. Phil Bautista, WWRUG10 Advisory Board 512-731-0304 http://www.linkedin.com/in/philbautista http://www.wwrug.org/wwrug10/contact_phil.html _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"