Hey list, I was wondering if anyone had attempted to integrate multiple, outgoing mailboxes with the OOTB notification engine in ITSM 7? We are looking at the possibility of having different outgoing mailboxes for customers and support personnel. Seeing as how everything goes via the same notify filter, I can only surmise that workflow would need to be injected earlier in the process to designate a particular outgoing mailbox. Thanks all, have a great weekend! -Eli
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