Add this to your server-xml: tomcatAuthentication="false" Like this: <Connector protocol="AJP/1.3" port="..." ... tomcatAuthentication="false" />
http://www.tomcatexpert.com/knowledge-base/how-get-remote-user-attribute-tomcat -. Jarl 2010/8/19 Andre Hughes <[email protected]>: > Mid-Tier is running on Windows Server 2003. > > I am using Tomcat only, no Apache or IIS. > > I am not clear on the component(s) you mentioned to set the attribute or > header. What would set this attribute or header? Does Tomcat have this > option? > > Does Tomcat have a setting to get the remoteuser information? > > Thanks, > > Andre > > On Thu, 19 Aug 2010 10:57:12 -0500, Axton <[email protected]> wrote: > >>You tried the configuration with both an attribute and a header. What >>component(s) do you have in place to set either the attribute or header? >> Something has to provide the value. Looks like nothing is, which is why >>you are getting the null username. >> >>What OS does your mid-tier run on? >> >>What web server (if any) do you intend to run this behind? >> >>Axton Grams >> >>The opinions, statements, and/or suggested courses of action expressed in >>this E-mail do not necessarily reflect those of BMC Software, Inc. My >>voluntary participation in this forum is not intended to convey a role as a >>spokesperson, liaison or public relations representative for BMC Software, >>Inc. >> >>On Thu, Aug 19, 2010 at 1:46 PM, Andre Hughes <[email protected]> wrote: >> >>> Hello, >>> >>> I am attempting to put in place SSO for the Mid-Tier with the >>> AREA_SSO_ALL_v206MT_v209AREA.zip file. >>> I followed the direction in the MidTier_AREA_SSO_setup.doc >>> >>> My current setup - >>> ARS 7.5 Patch 3 >>> Mid-Tier Patch 3 (using BMC's bundled Tomcat 5.25) >>> ITSM 7.6 Patch 1 >>> All Remedy users use LDAP authentication to login to the system against a >>> Windows AD Domain >>> >>> sso.properties with remoteuser - >>> Option 1 >>> arsystem.sso.username.method=remoteuser >>> arsystem.sso.username.case=lower >>> arsystem.sso.username.remoteuser_remove_domain=T >>> # arsystem.sso.username.headername= >>> # arsystem.sso.username.attributename= >>> arsystem.sso.authstring.method=default >>> # arsystem.sso.authstring.custom= >>> arsystem.sso.logging.debug=T >>> >>> Option 2 >>> arsystem.sso.username.method=remoteuser >>> arsystem.sso.username.case=lower >>> arsystem.sso.username.remoteuser_remove_domain=T >>> # arsystem.sso.username.headername= >>> # arsystem.sso.username.attributename= >>> arsystem.sso.authstring.method=rudomain >>> # arsystem.sso.authstring.custom= >>> arsystem.sso.logging.debug=T >>> >>> Error that I receive - >>> Aug 19, 2010 8:03:48 AM - INFO (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.session.Login loadAuthenticatorConfigFile Login: Loaded >>> authenticator properties file sso.properties >>> Aug 19, 2010 8:03:48 AM - FINE (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.sso.SSOAuthenticator init SSO: Initialization: Version >>> 2.06 >>> (Mid-Tier 7.0.x build) >>> Aug 19, 2010 8:03:48 AM - FINE (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.sso.SSOAuthenticator init SSO: Property values were >>> loaded. >>> Aug 19, 2010 8:03:58 AM - INFO (com.remedy.log.PERFORMANCE) : (Thread 11) >>> com.remedy.arsys.prefetch.PreloadManager loadAllActiveLinkMenus START >>> activelink/menu preload; start time = 1282230238617 >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SERVLET) : (Thread 12) >>> com.remedy.arsys.stubs.GoatServlet postInternal GoatServlet: >>> url=http://serverX/arsys/ >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SERVLET) : (Thread 12) >>> com.remedy.arsys.stubs.GoatServlet postInternal cookie=IP-Restriction- >>> GUID="2" >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SERVLET) : (Thread 12) >>> com.remedy.arsys.stubs.GoatServlet setupSessionData GoatServlet: No > session >>> or new session >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.session.Login establishSession Login: establishing > Session >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.sso.SSOAuthenticator getAuthenticatedCredentials SSO >>> ERROR: >>> RemoteUser name is null or empty. Using default login page >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.session.Login establishSession Login: Custom > authenticator >>> failed. Trying default authenticator >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.session.DefaultAuthenticator getAuthenticatedCredentials >>> DefaultAuthenticator: Credentials requested >>> Aug 19, 2010 8:03:58 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.session.DefaultAuthenticator redirectToLogin >>> DefaultAuthenticator.redirectToLogin: url=/arsys/ >>> Aug 19, 2010 8:03:59 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer No >>> preference server for this user MidTier Service Using default > preferences. >>> Aug 19, 2010 8:03:59 AM - CONFIG (com.remedy.log.CONFIG) : (Thread 11) >>> com.remedy.arsys.config.ConfigProperties load Loaded properties file >>> C:\ARSYSTEM\midtier\WEB-INF\classes\locale.properties >>> Aug 19, 2010 8:03:59 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer No >>> preference server for this user MidTier Service Using default > preferences. >>> Aug 19, 2010 8:03:59 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.stubs.SessionData initTimezone InitTimeZone = >>> America/Los_Angeles >>> >>> sso.properties with header - >>> arsystem.sso.username.method=header >>> arsystem.sso.username.case=lower >>> arsystem.sso.username.remoteuser_remove_domain=F >>> arsystem.sso.username.headername=username >>> # arsystem.sso.username.attributename= >>> arsystem.sso.authstring.method=default >>> # arsystem.sso.authstring.custom= >>> arsystem.sso.logging.debug=T >>> >>> Error that I receive - >>> Aug 19, 2010 7:46:24 AM - INFO (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.session.Login loadAuthenticatorConfigFile Login: Loaded >>> authenticator properties file sso.properties >>> Aug 19, 2010 7:46:24 AM - FINE (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.sso.SSOAuthenticator init SSO: Initialization: Version >>> 2.06 >>> (Mid-Tier 7.0.x build) >>> Aug 19, 2010 7:46:24 AM - FINE (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.sso.SSOAuthenticator init SSO: Property values were >>> loaded. >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SERVLET) : (Thread 11) >>> com.remedy.arsys.stubs.GoatServlet postInternal GoatServlet: >>> url=http://serverX/arsys/ >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SERVLET) : (Thread 11) >>> com.remedy.arsys.stubs.GoatServlet postInternal cookie=IP-Restriction- >>> GUID="2" >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SERVLET) : (Thread 11) >>> com.remedy.arsys.stubs.GoatServlet setupSessionData GoatServlet: No > session >>> or new session >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.session.Login establishSession Login: establishing > Session >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.sso.SSOAuthenticator getAuthenticatedCredentials SSO >>> ERROR: >>> Header is null or empty. Using default login page >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.session.Login establishSession Login: Custom > authenticator >>> failed. Trying default authenticator >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.session.DefaultAuthenticator getAuthenticatedCredentials >>> DefaultAuthenticator: Credentials requested >>> Aug 19, 2010 7:46:29 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.session.DefaultAuthenticator redirectToLogin >>> DefaultAuthenticator.redirectToLogin: url=/arsys/ >>> Aug 19, 2010 7:46:29 AM - CONFIG (com.remedy.log.CONFIG) : (Thread 11) >>> com.remedy.arsys.config.ConfigProperties load Loaded properties file >>> C:\ARSYSTEM\midtier\WEB-INF\classes\locale.properties >>> Aug 19, 2010 7:46:34 AM - INFO (com.remedy.log.PERFORMANCE) : (Thread 12) >>> com.remedy.arsys.prefetch.PreloadManager loadAllActiveLinkMenus START >>> activelink/menu preload; start time = 1282229194006 >>> Aug 19, 2010 7:46:34 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer No >>> preference server for this user MidTier Service Using default > preferences. >>> Aug 19, 2010 7:46:34 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer No >>> preference server for this user MidTier Service Using default > preferences. >>> Aug 19, 2010 7:46:34 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.stubs.SessionData initTimezone InitTimeZone = >>> America/Los_Angeles >>> >>> sso.properties with attribute - >>> arsystem.sso.username.method=attribute >>> arsystem.sso.username.case=lower >>> arsystem.sso.username.remoteuser_remove_domain=F >>> # arsystem.sso.username.headername= >>> arsystem.sso.username.attributename=username >>> arsystem.sso.authstring.method=default >>> # arsystem.sso.authstring.custom= >>> arsystem.sso.logging.debug=T >>> >>> Error that I receive - >>> Aug 19, 2010 7:52:15 AM - INFO (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.session.Login loadAuthenticatorConfigFile Login: Loaded >>> authenticator properties file sso.properties >>> Aug 19, 2010 7:52:15 AM - FINE (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.sso.SSOAuthenticator init SSO: Initialization: Version >>> 2.06 >>> (Mid-Tier 7.0.x build) >>> Aug 19, 2010 7:52:15 AM - FINE (com.remedy.log.SESSION) : (Thread 10) >>> com.remedy.arsys.sso.SSOAuthenticator init SSO: Property values were >>> loaded. >>> Aug 19, 2010 7:52:22 AM - FINE (com.remedy.log.SERVLET) : (Thread 11) >>> com.remedy.arsys.stubs.GoatServlet postInternal GoatServlet: >>> url=http://serverX/arsys/ >>> Aug 19, 2010 7:52:22 AM - FINE (com.remedy.log.SERVLET) : (Thread 11) >>> com.remedy.arsys.stubs.GoatServlet postInternal cookie=IP-Restriction- >>> GUID="2" >>> Aug 19, 2010 7:52:22 AM - FINE (com.remedy.log.SERVLET) : (Thread 11) >>> com.remedy.arsys.stubs.GoatServlet setupSessionData GoatServlet: No > session >>> or new session >>> Aug 19, 2010 7:52:22 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.session.Login establishSession Login: establishing > Session >>> Aug 19, 2010 7:52:22 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.sso.SSOAuthenticator getAuthenticatedCredentials SSO: >>> Attribute value (username): null >>> Aug 19, 2010 7:52:22 AM - FINE (com.remedy.log.SESSION) : (Thread 11) >>> com.remedy.arsys.sso.SSOAuthenticator getUserName SSO: Setting username > to >>> lower case... >>> Aug 19, 2010 7:52:22 AM - SEVERE (com.remedy.log.SERVLET) : (Thread 11) >>> com.remedy.arsys.log.Log log Caught >>> RuntimeExceptionjava.lang.NullPointerException >>> at >>> >>> > com.remedy.arsys.sso.SSOAuthenticator.getUserName(SSOAuthenticator.java:220) >>> at >>> >>> > com.remedy.arsys.sso.SSOAuthenticator.getAuthenticatedCredentials(SSOAuthent >>> icator.java:143) >>> at com.remedy.arsys.session.Login.establishSession(Unknown Source) >>> at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source) >>> at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:627) >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) >>> at >>> >>> > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Application >>> FilterChain.java:269) >>> at >>> >>> > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterCh >>> ain.java:188) >>> at >>> >>> > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.ja >>> va:213) >>> at >>> >>> > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.ja >>> va:172) >>> at >>> >>> > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127 >>> ) >>> at >>> >>> > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117 >>> ) >>> at >>> >>> > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java >>> :108) >>> at >>> > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) >>> at >>> > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873) >>> at >>> >>> > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processC >>> onnection(Http11BaseProtocol.java:665) >>> at >>> >>> > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.jav >>> a:528) >>> at >>> >>> > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWo >>> rkerThread.java:81) >>> at >>> >>> > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.jav >>> a:689) >>> at java.lang.Thread.run(Unknown Source) >>> >>> Aug 19, 2010 7:52:25 AM - INFO (com.remedy.log.PERFORMANCE) : (Thread 12) >>> com.remedy.arsys.prefetch.PreloadManager loadAllActiveLinkMenus START >>> activelink/menu preload; start time = 1282229545193 >>> Aug 19, 2010 7:52:25 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer No >>> preference server for this user MidTier Service Using default > preferences. >>> Aug 19, 2010 7:52:25 AM - CONFIG (com.remedy.log.CONFIG) : (Thread 12) >>> com.remedy.arsys.config.ConfigProperties load Loaded properties file >>> C:\ARSYSTEM\midtier\WEB-INF\classes\locale.properties >>> Aug 19, 2010 7:52:25 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer No >>> preference server for this user MidTier Service Using default > preferences. >>> Aug 19, 2010 7:52:25 AM - FINE (com.remedy.log.SESSION) : (Thread 12) >>> com.remedy.arsys.stubs.SessionData initTimezone InitTimeZone = >>> America/Los_Angeles >>> >>> >>> So why I am getting these error's - >>> >>> SSO ERROR: RemoteUser name is null or empty >>> SSO ERROR: Header is null or empty >>> SSO: Attribute value (username): null >>> >>> Does SSO work with only using Tomcat? >>> >>> What am I missing in this configuration to get SSO to work with the Mid- >>> Tier? >>> >>> Please help!!!! >>> >>> Thanks in advance, >>> >>> Andre >>> >>> >>> > ____________________________________________________________________________ > ___ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" >>> >> >>___________________________________________________________________________ > ____ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
