"Cheap Inexpensive preferably free SAP/Remedy Integration - Does it exist?"
I find it kind of amusing that somebody who is using a really expensive ITSM solution and a really expensive ERP solution does not want to pay any money for a proper integration... -- Michiel On Thu, Aug 19, 2010 at 9:45 PM, Jarl Grøneng <[email protected]> wrote: > > 2010/8/18 John Baker <[email protected]>: > > > > "It's very important for the AR System Server to not be involved in any > > process that could lock up threads, so transactions need to happen > > asynchronously." > > This all depening on your requirement and your business rules. > > If the requrement say that you always need to query your customer > database for "fresh" customer data, and you nne dto look up that > customer before you do the next task. An asynchronos integration does > not support your business rules. > > > it always falll back to your requirements. If you can not keep up with > the requirement above. then you need to maintain a copy of your > customer database localy in AR System. > > -- > Jarl > > > > > > 2010/8/18 John Baker <[email protected]>: > > Gavin's second point: > > > > "You will probably not want to use synchronous integrations (I.e. Waiting > > for a response from SAP), as it can take quite a time to process incoming > > response" > > > > is often forgotten by developers building integrations. If your AR System > > Server thread makes a webservice call that can (very easiy) take a long > > time, and in the event of a system failure elsewhere, may never complete, > > you've just locked up the server thread for upto a minute or so - indeed, > > it could be longer (I've seen them completely stop). It's very important > > for the AR System Server to not be involved in any process that could lock > > up threads, so transactions need to happen asynchronously. > > > > The XML Gateway comes with a built in 'message sending' framework that > > provides this functionality - you can read about it on page 42 of the > > comprehensive manual: > > > > http://www.javasystemsolutions.com/documentation/xmlgateway/jss-xmlgateway-installation-and-usage.pdf > > > > Obviously, manuals are a little dull so you'll probably want to watch some > > movies too: > > > > http://www.javasystemsolutions.com/jss/video > > > > You can evaluate the XML Gateway for free and it's free to use for a low > > number of transactions per hour. > > > > -- > > Java System Solutions > > http://www.javasystemsolutions.com/jss/xmlgateway > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
