Guillaume,
Really looking for independent advice. My BMC rep is of course telling me their apps are the best. The Service Now and CA reps likewise are saying their solutions are the best. Thanks, Brian From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Thursday, August 26, 2010 11:27 AM To: [email protected] Subject: Re: ITSM - BMC vs Service Now vs CA ** Contact your BMC Account Manager, he should be able to provide you with the comparisons between each solution. BMC does keep this kind of information Guillaume ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of Sokol, Brian [[email protected]] Sent: Thursday, August 26, 2010 11:08 AM To: [email protected] Subject: ITSM - BMC vs Service Now vs CA ** We are looking to switch from our in house BMC Remedy Help Desk to a full ITSM SAS solution. These are three of the vendors we are looking at. Can anyone out there comment on the pros and cons of these three platforms and share any relevant experience. Thanks Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com <http://www.scholastic.com/> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
