Just to be fair to the RFE process, the reason the RFE was declined was that it was not a "Request for an enhancement" - it was a request for information (i.e. a question). The exact "request" was:
"Would like to know which forms and data to migrate to get all the foundation data mirgrated from one system to another using migrator." (you can see this if you query for the RFE at: Product Defects<http://apps.bmc.com/server/available.cfm?fc=REMDEFECTS>) If this was changed to an enhancement request against Migrator, something got lost in translation during the conversion from an incident to an RFE. That's why it was kicked back to Support as "not an RFE" to determine what the actual enhancement request was supposed to be. So sorry - no dancing and no fires. I'll ping the parties involved to see if there was a breakdown in process somewhere. You're also welcome to contact Support and voice your concerns as well. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Thursday, September 02, 2010 7:08 AM To: [email protected] Subject: Re: migrator question ** Oh, for reference: Quality Management ID # SW00376055 ---> Oh the Irony ! Maybe there was a small fire.. lol Product* : Migrator Status Mode : Resolved Status : Retired Resolution : Not A RFE Hi Patrick, Our RFE Review Committee has reviewed this RFE and, unfortunately, decided to reject this RFE as it is not an enhancement request but rather a support issue. Please Contact BMC Support or search BMC Support Knowledge Base on our Support web site for your issue. Please feel free to contact me if you disagree with this disposition or have additional comments. Thanks. David Chou Sr. Product Manager [email protected]<mailto:[email protected]> On Thu, Sep 2, 2010 at 10:01 AM, patrick zandi <[email protected]<mailto:[email protected]>> wrote: That is what I thought, Thanks Rick... What I was looking for was exactly that.. a little help from a quick formatted template.. to fill it in.. So I put in an RFE, but the RFE was torched and they danced around it in laughter, shouting "it's Gone !, "it's Gone! " (ok, I am exaggerating a little ) lol On Thu, Sep 2, 2010 at 9:34 AM, Rick Cook <[email protected]<mailto:[email protected]>> wrote: ** Pat, can't you do Shift-click/CTRL-click on those forms, or is your complaint that you have to choose the data settings in each individual form? The settings for data migration are form-specific, so BMC's response is probably "functioning as designed". Perhaps your RFE might be better received if it were for a dialog that would allow you to set the settings in a matrix-like thing, rather than form-by-form. Of course, we could all get unbelievably lucky and Migrator would get re-architected to correct other, more glaring design issues. Like why one cannot export the screen results - AT ALL. A .migrator or .def file doesn't really help me when my boss wants to know what objects are different between two servers. I need something I can copy and paste into a Word doc. or something, and Migrator, 12 flippin' years after it was built, STILL does not allow that. Ok, I'm done with my rant. Back to work. Rick On Thu, Sep 2, 2010 at 9:27 AM, patrick zandi <[email protected]<mailto:[email protected]>> wrote: ** I am looking for some folks out there, to tell me this is not possible. I do not see it, yet I put in an RFE and was sharply shutdown by BMC that this was a customer support problem, and it was not an actual RFE. With that said, my assumption is there is some way to make this happen, but I must be missing it. On Thu, Sep 2, 2010 at 7:50 AM, patrick zandi <[email protected]<mailto:[email protected]>> wrote: Hey all, In migrator, any version: if you select lets say 30 forms that you want data migrated, is their an easier way than manually selecting every little tab and then saying what you want to do with it. I do not see any templates you can apply to it to autofill in the standard value, and then modify a couple... Rather than the manual mouse click X 4 X 30 ... Just asking. -- Patrick Zandi -- Patrick Zandi _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Patrick Zandi -- Patrick Zandi _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
