Correct ! I just thought that was because of the original call.. I thought it had to be there for tracking purposes.. So you can definately blame that on me.. The rest of the RFE I thought made sense thou... I just know it is not WEB based anymore, and you have to do this via some other email mechanism, which I am not sure why? Dave ?
On Thu, Sep 2, 2010 at 11:43 AM, Easter, David <[email protected]> wrote: > ** > > Just to be fair to the RFE process, the reason the RFE was declined was > that it was not a “Request for an enhancement” – it was a request for > information (i.e. a question). The exact “request” was: > > > > “Would like to know which forms and data to migrate to get all the > foundation data mirgrated from one system to another using migrator.” > > (you can see this if you query for the RFE at: *Product > Defects<http://apps.bmc.com/server/available.cfm?fc=REMDEFECTS> > **)* > > If this was changed to an enhancement request against Migrator, something > got lost in translation during the conversion from an incident to an RFE. > That’s why it was kicked back to Support as “not an RFE” to determine what > the actual enhancement request was supposed to be. > > > > So sorry – no dancing and no fires. I’ll ping the parties involved to see > if there was a breakdown in process somewhere. You’re also welcome to > contact Support and voice your concerns as well. > > > > -David J. Easter > > Sr. Product Manager, Enterprise Service Management > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *patrick zandi > *Sent:* Thursday, September 02, 2010 7:08 AM > > *To:* [email protected] > *Subject:* Re: migrator question > > > > ** Oh, for reference: Quality Management ID # SW00376055 --->* Oh the > Irony ! Maybe there was a small fire.. lol* > > Product* : Migrator > > Status Mode : Resolved > > Status : Retired > > Resolution : Not A RFE > > > > Hi Patrick, > > > > Our RFE Review Committee has reviewed this RFE and, unfortunately, decided > to reject this RFE as it is not an enhancement request but rather a support > issue. Please Contact BMC Support or search BMC Support Knowledge Base on > our Support web site for your issue. > > > > Please feel free to contact me if you disagree with this disposition or > have additional comments. > > > > Thanks. > > > > David Chou > > Sr. Product Manager > > [email protected] > > > > On Thu, Sep 2, 2010 at 10:01 AM, patrick zandi <[email protected]> > wrote: > > That is what I thought, Thanks Rick... > > What I was looking for was exactly that.. a little help from a quick > formatted template.. to fill it in.. > So I put in an RFE, but the RFE was torched and they danced around it in > laughter, shouting "it's Gone !, "it's Gone! " > (ok, I am exaggerating a little ) lol > > > > On Thu, Sep 2, 2010 at 9:34 AM, Rick Cook <[email protected]> wrote: > > ** Pat, can't you do Shift-click/CTRL-click on those forms, or is your > complaint that you have to choose the data settings in each individual > form? The settings for data migration are form-specific, so BMC's response > is probably "functioning as designed". Perhaps your RFE might be better > received if it were for a dialog that would allow you to set the settings in > a matrix-like thing, rather than form-by-form. > > Of course, we could all get unbelievably lucky and Migrator would get > re-architected to correct other, more glaring design issues. Like why one > cannot export the screen results - AT ALL. A .migrator or .def file doesn't > really help me when my boss wants to know what objects are different between > two servers. I need something I can copy and paste into a Word doc. or > something, and Migrator, 12 flippin' years after it was built, STILL does > not allow that. > > Ok, I'm done with my rant. Back to work. > > Rick > > On Thu, Sep 2, 2010 at 9:27 AM, patrick zandi <[email protected]> wrote: > > ** I am looking for some folks out there, to tell me this is not possible. > > > I do not see it, yet I put in an RFE and was sharply shutdown by BMC that > this was a customer support problem, and it was not an actual RFE. > With that said, my assumption is there is some way to make this happen, but > I must be missing it. > > On Thu, Sep 2, 2010 at 7:50 AM, patrick zandi <[email protected]> wrote: > > Hey all, > > In migrator, any version: if you select lets say 30 forms that you want > data migrated, is their an easier way than manually selecting every little > tab and then saying what you want to do with it. I do not see any templates > you can apply to it to autofill in the standard value, and then modify a > couple... Rather than the manual mouse click X 4 X 30 ... > Just asking. > > -- > Patrick Zandi > > > > > -- > Patrick Zandi > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > -- > Patrick Zandi > > > > > -- > Patrick Zandi > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
