Another thing to consider is how good your internal Remedy team are.  If they 
can handle everything with the possible exception of defects in BMC's software, 
then your best route would probably be to work with BMC directly.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Stephen Heider
Sent: Friday, September 03, 2010 8:40 AM
To: [email protected]
Subject: Remedy Support Vendors

** Hey List,

Can you recommend a Remedy support vendor?  I am looking for a vendor that has 
resolved issues which are not simple.

Thanks.

--
Stephen
Remedy Skilled Professional
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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