And for right or wrong, some folks rely on the ARS List instead of support.
Dave ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Friday, September 03, 2010 10:01 AM To: [email protected] Subject: Re: Remedy Support Vendors ** Another thing to consider is how good your internal Remedy team are. If they can handle everything with the possible exception of defects in BMC's software, then your best route would probably be to work with BMC directly. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Stephen Heider Sent: Friday, September 03, 2010 8:40 AM To: [email protected] Subject: Remedy Support Vendors ** Hey List, Can you recommend a Remedy support vendor? I am looking for a vendor that has resolved issues which are not simple. Thanks. -- Stephen Remedy Skilled Professional _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
