Hi Mohamed, Can you please check what the Authentication-Chaining-Mode is set to in your ar.cfg file?
If it shows as Authentication-Chaining-Mode: 1, you can try changing it to Authentication-Chaining-Mode: 0 With Authentication-Chaining-Mode set to 1, if the User exists with a password in User Form Authenticate Unregistered Users or Cross-Reference-Blank-Password values do not effect the outcome. 1) Authentication will be done using User Form. If successful it will get user information from User From. 2) Failed User authentication will go to AREA LDAP Authentication. User information will get from AREA LDAP. HTH Regards, Saurabh On Wed, Sep 22, 2010 at 12:46 AM, Moe Abdelaziz <[email protected]>wrote: > We disabled the "Allow Guest User" and "Give Guest User Restricted Read" > options on the AR configurations form. Surprisingly, if a user type > his/her login with a mix case, but uses the correct password, he/she is > granted access to the system but as a guest user. However, when using the > correct login but incorrect password, the user is dined access and cannot > log-in. > > Has anyone encountered this issue before? I am suspecting that this has to > do with LDAP being case insensitive. > > Current environment: > ARS 7.5.005 > ITSM 7.6.001 > Oracle 10.2 > Win 2003 x64 > > > Thanks, > Mohamed Abdelaziz > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
