Hello All,
 
We are upgrading to the 7.5 patch 006 BMC AR System Server Platform, in
my testing I have noticed something strange with Notify Action Subject
lines missing field values. Has anyone seen this happen before? Is this
a bug with 7.5?
 
i.e Filter w/ Notify Action
Subject: Assigned $Priority$ $ShortID$ $Group$
 
Text: Assigned - $Priority$ - $ShortID$  - $Group$
 
Requester: $ReqLastName$, $ReqFirstName$, $ReqLocation$, $ReqPhone$
Customer: $CustLastName$, $CustFirstName$, $CustLocation$, $CustPhone$
 
Status: $Status$
 
Summary:
$Summary$
 
Description:
$Description$
 
 
 
Result:
Subject: Assigned
Text: Assigned - Medium - 698 - Group X
Requestor: Pierce, Amanda, Location, Phone
Customer: Pierce, Amanda, Location, Phone
 
Status: Assigned
 
Summary:
This is a test
 
Description:
This is a test
 
 
 
Thanks in  advance for any help!
Amanda Pierce 


 

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