Hi Peter
RAC is a cluster, we have three oracle instances and them group in a Oracle 
service name
No, we area installing BMC atrium web services in a same ar server box
Thanks in advance
Greetings

-----Mensaje original-----
De: Action Request System discussion list(ARSList) [mailto:[email protected]] 
En nombre de Peter Romain
Enviado el: Domingo, 26 de Septiembre de 2010 04:19 p.m.
Para: [email protected]
Asunto: Re: Help with atrium web services

I've installed Atrium Web Services 7.6 Patch 1 on an Oracle 11 database; I
don't think it's a RAC though.

Are you installing this on a separate server/zone as per BMC recommendation?

If so, Have you got the Oracle client installed on the Solaris box?

Have you set the Oracle variables in the profile of the user you are
installing under, e.g.

export ORACLE_HOME=/opt/oracle/product/client10g
export PATH=$PATH:$ORACLE_HOME/bin

With these set the installer should be able to find the tnsnames.ora file.

I guess the tnsnames.ora file contains the connection that you entered the
SID for?

Cheers

Peter


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Guillermo Alfredo Torres Barron
Sent: 26 September 2010 21:24
To: [email protected]
Subject: Help with atrium web services

Hi dear listers
During the execution of the BMC Atrium Web Services“s installer after the
specification of the data base server and after entering the username and
password "system" displays the following message:
 
"Listener refused the connection with the following error:ORA-12505,
TNS:listener does not currently know of SID given in connect descriptor of
SID given in connect descriptor.
 
Our database is on Oracle RAC, but I try install on a standalone database
and appear the next error:
 
"Invalid database instance"
 
Any idea?, what is your experience with installation of BMC Atrium Web
Services on Oracle RAC?
 
System
AR Server 7.5 patch 04
BMC Atrium 7.5 patch 02  installer
Database: Oracle 11g
Oracle RAC
S.O.: Solaris 10
 
Greetings from Mexico City.


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