I think this is a great idea too.. This won't be just useful for the purpose of demo but also for comparisons as to how far one has deviated from the original application. Sometimes its easy for a customer to loose visibility of where they have gone after installing the original application while on their quest for customizing the application to fit their needs.. If the customization has been done really well with an eye for both functionality as well as aesthetics, its not easy to point out what has been customized.
Another great advantage of this would be to correct some configuration data that a customer might have accidentally modified, rendering an application unusable or unstable.. I have noticed several requests in the past from the ARS List from listers here who request for such information. It would be better available to customers facing such incidents.. Such kind of demo environments for every major release that has changed the look and feel or added functionality, would be quite useful in all these kind of situations. A scripted import of the database, to the original version backed up immediately after the install, could overwrite any changes in data that customers might make during the business day. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of patrick zandi Sent: Monday, September 27, 2010 1:22 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow ** Ya know, this brings up a thought... Dave? do you think it is feasible to have a couple of servers with 2 or 3 instances of the latest version for people to Demo over the web. Seems to be this is a Sales promotion.. Demo Lab Free for a day, then it is wiped .. After all with the BMC Bladelogic, you should be able to schedule a provisioned install on a small ESX server no problem, (every 3 days or something) and customers who have access to the WEB Support can login and check it out, play, and pook around. On Mon, Sep 27, 2010 at 1:07 PM, Rabi Tripathi <ars_l...@yahoo.com> wrote: --- On Thanks a lot! It came handy...to supplement my talking points. --- On Thu, 9/23/10, strauss <stra...@unt.edu> wrote: > From: strauss <stra...@unt.edu> > Subject: Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow > To: arslist@ARSLIST.ORG > Date: Thursday, September 23, 2010, 5:56 PM > I do have a sample data 7.6.03 system > on a VM you could use... nothing you could hurt there. > All of my 7.6.00 systems have been upgraded to 7.6.03 or are > off-limits pre-production. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] > On Behalf Of Rabi Tripathi > Sent: Thursday, September 23, 2010 3:58 PM > To: arslist@ARSLIST.ORG > Subject: ITSM 7.5 or 7.6, need an instance for a > demo...tomorrow > > Hi all, this is a long shot, but I am trying any way. > Anybody with ITSM 7.5 or 7.6 instance willing to let me use > it tomorrow for a demo? > > I am doing an internal demo. 4 VM disks with ITSM that > somebody was nice to send me turned out to be unusable. > > All I need to do is setup a few people and CIs ahead of > time and then create a few IM/PM/CM records during the demo. > It would be nice if I could access it some time today to > setup my storyline. > > TIA. > > > > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers > Are" > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers > Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" -- Patrick Zandi _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
