RKM 7.5 is only supported on Tomcat 5. The easiest configuration is to put RKM on its own machine and using the Hummingbird installer that comes with RKM (get another machine) this way you also avoid contention with mid-tier. You could run multiple instances of Tomcat on your WEBSERVER machine and have hummingbird live there as well. You could also consider installing RKM on the APPSERVER (with the installers built in Tomcat 5.5) and try to utilize your existing Hummingbird on that same machine (although I don't really like this approach as I like to keep the web requests off of the AR server). Alan BlakeKnowysis --- On Sat, 10/2/10, Moe Abdelaziz <[email protected]> wrote:
From: Moe Abdelaziz <[email protected]> Subject: KRM 7.5 & FTS Installation To: [email protected] Date: Saturday, October 2, 2010, 1:07 PM I attempted to install RKM 7.5 and it failed because I am running Tomcat 6.0.29. I managed to add a "Server" folder and copy the lib folder in it and the RKM installer picked it up and proceeded. However, after the installer was done, I was unable to log into FTS ssAdmin. I had to revert back my VM and restart the installation and this time, I followed all the instructions on the RKM installation guide to avoid the port conflict for Tomcat and still gave me the same results. By the way, all the log files were free of errors or exceptions. Has anyone encountered this before? Is there a work around or some sort of configuration that I missed in order to avoid the Tomcat port conflict? What’s the efficient installation of RKM in my situation given the below configuration? Can I just install RKM and the AR integration on the mid- tier and leverage the perfectly working instance of Hammingbird on the App server? Current Environment: 1- APPSERVER running •Win 2003 Enterprise 32-bit •AR 7.5.006 •ITSM 7.6.001 (AM, CM, IM, PM, RM, and SLM) •Hammingbird SearchServer 6.1 with its own embedded tomcat instance •AtriumCore CMDB 7.6.001 with its own embedded tomcat instance for web services •BMC Dashboard 7.6 2- DBSERVER running •Win 2003 Enterprise 32-bit •MS SQL 2005 Enterprise patch 003 3- WEBSERVER running •Win 2003 Enterprise 32-bit •Tomcat 6.0.29 separate instance •Mid-tier 7.5.006 on port 8080 Any ideas or thoughts would be highy appreciated. Thanks, _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
