I do not have the AIE tool right now handy to point you the exact settings, but 
on the mapping settings there are options that you choose depending on the 
source data on how to handle exceptions etc. I would encourage you to visit 
those options and see if anything applies there that may be applicable to you 
after you switched the original file.. Even if I did have the tool handy, I 
might have not been to help you beyond pointing you to this direction, I saw 
the original data format and the original options set for those.. and the new 
data format..

Joe




From: Frex Popo 
Sent: Friday, October 08, 2010 12:57 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Re : AIE and flat files.


** 
Hello Frank,

Done all that but it didnt work

Funny enough, I was  testing this for a colleague who was having problems in a 
7.5 instalation so I assumed since I tried it and did not work, may be we this 
was a bug/limitation?! 

Sine you said it works I will try it again.

Regards
frex


--------------------------------------------------------------------------------
De : Frank Caruso <[email protected]>
À : [email protected]
Envoyé le : Jeu 7 octobre 2010, 14h 38min 13s
Objet : Re: AIE and flat files.

** Yes it works. Make sure you uncommented the delimiter section in the TBL 
file. Also, I found restarting AIE services ensured changes were applied.


On Thu, Oct 7, 2010 at 5:16 AM, Frex Popo <[email protected]> wrote:

  ** 
  Dear all,

  ARS 7.1 patch04.
  AIE 7.1 patch03.

  A sample mapping and exchange for importing flat files to a remedy form comes 
with the EIE installer. I tested this exchange (sample pull from flat file to 
some form) and it works fine for \ delimited records. I change this to a comma 
in the tbl and the dat file, started the exhange, but no records are imported.

  because of a time factor I didnt spend too much investigating this. Has 
anyone got this working. I am trying to avoid using the import tool if I can.

  Kind Regards,

  frex

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