Hi Group,
I am having problems saving CI's in the Asset forms. I have been
trying to manually add a CI in Asset Management to either the
ComputerSystem/Document/BulkInventory or any other form, but the data doesnt
seem to be getting saved. When I search for my entry the request does not
show up. Has anyone faced a similar situation? Is there any way that the
reconciliation engine has been turned off? I am trying to troubleshoot the
issue by going thorugh the logs but they don't seem to be helping much.
Please let me know if you guys have any suggestions. We have made some
changes in Asset over the past week. That may have contibuted to this
failure. I would like to know any similar experiences and how they have been
dealt. (Backup is not an option.)
Thanks
Siva
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