Susan,
A couple thoughts: . Delete all of your .arf and .arv files . Build a simple test report from scratch, pulling those two fields in particular, and add it to the report repository... run and test it from within the UT . Install a 7.6.03 User Tool and see how the report(s) behave in it . Validate the version of the AR System ODBC Driver . Make sure all the "little" settings are the same as the used to be: 'Use Underscore' option, TCP Port, DSN Configuration, etc. . Use ARAPILOGGING to capture the API call and results Good luck with it! Matt R. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Thursday, October 14, 2010 11:31 PM To: [email protected] Subject: ARS v7.5 P3 and P7 client - Crystal Report issue on field value ** Hi everyone, We have built a new v7.5 server from scratch. Imported the objects from our current Prod server and synced the data from Prod using rrrchive. We have numerous Crystal Reports and they do execute and produce results. But, we have one Crystal Report that has a wierd thing occurring. There is a selection field that have word values of IP and Modem ADR. We've been using this report for years and it has always displayed the value correctly. When we run the report with a v7.5 client it replaces the value IP with the word Dual and replaces Modem ADR with the word Regular. These values don't even exist on the form. It's doing it against a 7.5 server and against a 7.0.1 server. If I run the report directly in the Crystal Reports application from either server the correct value appears. We tried the v7.5 client Patch 3 and now Patch 7 with the same results. Have used PCs with XP and Windows 7. I completely rebuilt the Report entry record and the active link calling the report. Any ideas or have you seen anything like this? I would sure appreciate some help with this. Thanks, Susan Susan Palmer ShopperTrak 200 W Monroe St 11th Floor Chicago, IL 60606 312-529-5325 [email protected] Oracle 10g Crystal 11 ARS 7.01 and 7.5 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
