Absolutely!  Set an escalation to do this weekly or something.

Rick
On Oct 27, 2010 6:09 AM, "Frank Caruso" <[email protected]> wrote:
> ARS 6.3
> Help Desk 6.0
> Oracle
>
> Would it make sense to run an escalation to delete SHR:ConsolidatedRecords
> after and issue has been Closed, maybe after 30 days?
>
> There are a very large number of records in that table and we are seeing
> some performance issues that could be caused by queries against that
table.
>
> Thank you
>
> Frank
>
>
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