Just a reminder.this is only for 'Write' license.not read.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Easter, David
Sent: Thursday, November 04, 2010 8:51 AM
To: [email protected]
Subject: Re: Users who Login Remedy

 

** 

If you are running on AR System 7.5.00 or later, you can capture historical
usage. 

>From the "What's New" Guide:

 AR System Historical License Usage-Tracks information about licenses that
are released while the Enable License Tracking option is selected in the AR
System Administration: Server Information form. You can use this data to
generate flashboards that show the following information for specified time
periods:

.         License usage for a single user, including each time that the user
acquired or released a particular license type

.         Number of licenses used by all users for a specified application,
license type, or license pool

See "Displaying license usage" in Chapter 2 of the Configuration Guide.

 

 

-David J. Easter

Sr. Product Manager, Enterprise Service Management

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of IT (Amanullah Bashir Ahmed)
Sent: Wednesday, November 03, 2010 10:12 PM
To: [email protected]
Subject: Users who Login Remedy

 

** 

Hi Rajesh,

Can you please tell me about one issue. The issue is Management wants last
two months which  users login Remedy. Is there any audit report available in
Remedy? The license Usage Repot is not fulfill my requirement. 

Please response me immediately.

 

 

Thanks & Regards

 

Amanullah

 



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