Actually, it is in the documentation (Configuration Guide) if you are talking about user passwords.
The Password field is encrypted into the database by using a one-way hash (SHA1). -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Wednesday, November 10, 2010 9:31 PM To: [email protected] Subject: Re: Remedy Password Encryption ** It’s a native proprietary encryption algorithm that Remedy uses. I’m not really sure they would divulge anything more than that.. Joe From: Kali Obsum<mailto:[email protected]> Sent: Thursday, November 11, 2010 12:02 AM Newsgroups: public.remedy.arsystem.general To: [email protected]<mailto:[email protected]> Subject: Remedy Password Encryption ** Hi, Does anyone know what type of encryption Remedy 7.6 uses for the passwords? Thanks! Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
