Chris, I would take a look at why your servers are slow before throwing more
hardware at it.  BMC uses ONE 2x4 server to service its entire user base for
Remedy On Demand.  That base is similar to your user base size.  However,
that box is very well tuned.  You have very powerful boxen that don't appear
to be well-utilized.

Generally, the bottleneck on a mid-tier server is memory, especially on the
jvm heap side.  Can you bump up those numbers on your existing servers to
use more, turn on the keep-alive setting, set the count at infinite and max
connection timeout to 60 seconds?  Also, turn off the Perform Check check
box, and enable cache persistence.

There also are probably some innate performance benefits to using a 7.5/7.6
mid-tier over the 7.1 MT.  I would try to make it work on your existing
hardware before buying more.

Rick

On Thu, Dec 2, 2010 at 12:20 PM, Pruitt, Christopher (Bank of America
Account) <[email protected]> wrote:

> Hello Fellow Listers,
>
>
> We are currently in the process of a Discovery Phase and researching
> replacing our four Mid Tiers servers. We are expecting to have a concurrent
> user community of 300+ per server and would also need to Load Balance them.
> We have attempted to find some doc on the BMC site that gives
> recommendations but no luck.
>
> This is what we currently use today.
>
> PowerEdge 2650 with Windows 2003
> 4 X 2.4 Ghz CPU  12GB RAM with a 36 GB HD
>
> We are running 7.1 on these servers and they are very slow. We are going to
> be upgrading to 7.6.4 when we bring these new servers on site. So we want to
> upgrade to better servers.
>
> This is what I have so far but I may be totally off base.
>
> We are looking at either a High Performance Server (Windows 2008, 64-Bit
> edition) Four Dual Core Processors with 24 GB memory with a 250 GB Hard
> Drive?
>
> Or a
>
> Low-end server  (Windows 2008, 32-Bit edition) With a two (2) Processor
> Cores with 14 GB memory with a 100 GB Hard Drive?
>
> Or would you recommend some other combination?
>
> Also can you recommend a very good load balancer?
>
>
>
> Christopher Pruitt
> Business Consulting III
> HP Enterprises Services
> [email protected]
> www.hp.com<http://www.hp.com/>
>
>
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