Try flushing your mid-tier cache first. If you can access the config web page: http://<MID-Tier Server Name>/arsys/shared/config/config.jsp then it is most likely a configuration issue or a permissions issue on one the folders (including the JDK/JRE) on the server.
HTH Matt P. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Wagner, Christoph Sent: Friday, December 03, 2010 8:18 AM To: [email protected] Subject: Mid-Tier ** Hello listeners, today I didn't make experience with mid-tier. Before I started working in our company, somebody installed mid-tier on our remedy-server. I think there is something wrong with the installation. I can login to the remedy-server by web successfully. But most of the functions of remedy aren't working. For example: I can see a diary on a form. But when I click to the "book" a pop up is created with "page isn't available". It seems, that every Active Link doesn't work, too. Am I right, that our mid-tier doesn't work correctly and I have to re-install it? Or is there a mistake in the configuration? Thank you for your help. Regards Christoph _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
