ARS 763 Oracle 11g (case sensitive) ITSM 763 Discovered an issue with how ITSM 763 handles help files. There is work flow that contains RunIf statements looking for the occurrence of "HTTP" in a string. If not found then the work flow adds the server default web address to the on-line help URL stored in SHARE:ApplicationProperaties. Our issue is that the database is case sensitive which is causing the URL to be built incorrectly. Not such a big deal as we can find that help wok flow and fix it.
However, I am now wondering where else this type of logic might be used within ITSM. Has anyone else seen this type of issue, with any version of ITSM? Thank you. Frank _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
