Mid-tier changes do not go in Home directory. I think you need to create a User Preferences record to have changes saved.
HTH, Roger Nall Manager, SA Business Intelligence/Remedy Team PCS: 973-652-6723 ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of Martinez, Marcelo A [[email protected]] Sent: Tuesday, December 14, 2010 5:44 PM To: [email protected] Subject: Re: MidTier 7.5 User Saving Table Changes ** Isn’t it in the user’s home directory? C:\Documents and Settings\All Users\Application Data\AR System\home\ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS Sent: Tuesday, December 14, 2010 5:35 PM To: [email protected] Subject: MidTier 7.5 User Saving Table Changes ** Hi All - I have one user that has changed the sort on a table and needs to have it reset. He tries to use the Reset button and that works until he logs out and logs back in. What form is storing the changes he has made to the table? I can't find a record for him in AR System User Preferences. ARS 7.1 p 6 ITSM 7.0.3 p 9 Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.2 p 4 MidTier 7.5 p 7 ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst [email protected] <mailto:[email protected]> 1120 Building tel: 503-415-5149 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

