We had a similiar issue where an update of virus software was blocking the java script on the Application field. I do not have the specifics for the fix but it was machine specific.
On Thu, Dec 16, 2010 at 11:00 AM, Drew Shuller <[email protected]>wrote: > Good morning everyone1 > > We've got one Remedy user tool where the Entry Points in the > Application List Field on a display-only form aren't functioning. > Clicking on the links does nothing. Here's the wierd part: > right-clicking on them brings up a context menu belonging to Internet > Explorer. We can click on Open In New Window and a browser window > opens but gives an error that the Active X script is blocked and may > be harmful, ect. > > The user can access the forms through the Object List, no problem. She > can use the Entry Points on a different machine. The problem extends > to mulitple Remedy users on this PC. The PC was experiencing some > vbscript errors on bootup that were remedied by registering the DLL. > The PC had multiple versions of Java, now it's got one, the latest > version and it functions. We're on Remedy 6.3, XP Pro SP3. > > Has anyone ever seen this problem? What other troubleshooting steps > should be take before we re-install the o/s? Thanks in advance! > > Drew > Soto Cano Air Base > Honduras > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
