> > Hi Listers, > > We are currently in ARS 7.1 patch 7 with ITSM 7.0.03 patch 8, CMDB 2.1 > patch 3 with oracle 10g in Solaris 10. > > I have been seeing in the recent weeks the arserverd process memory > footprint growing as high as 3.5 to 3.9 G just 2 days after our weekly > restart. > > We don't have unqualified search enabled and don't do any admin activities > like workflow change or Support group creation which triggers copy cache > during the normal days. > > I am not able to figure out what changed recently(user activities like > searches or number of email processed by email engine or any other app > workflow change etc.,) which could have made the arserverd memory > footprint to go as high as 3.9G, and my fear is since its a 32 bit > application it may crash anytime and would need your help to figure out > how/what to control so that the memory footprint is not going high. > > One of the recommendation BMC gave was to enable Dev-cache mode, and i am > not sure if that can be done in Production and whether it will cause any > other impact especially on the performance... > > Regards > Sathish >
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