List, I'm looking at deploying Remedy ITSM 7.6. We are currently running an older version of remedy on a single box. When we upgrade I would like to move to a more HA fault tolerance scenario. The installation documentation talks about the ability to run multiple AR servers connected to the same database, but it doesn't really go into the details of setting up and configuring it. Is anybody else doing this? Basically what I want to setup is outlined in the attached PDF. What I would like to do is have users in site1 connect to the mid tier in site1 and users in site2 connect to the mid tier in site2. In the event that either of the AR servers or mid tiers goes down users would begin using those applications in the other site. Essentially the two AR servers would be connected to the same database and users could connect to either, the same with the Mid tiers.
If anybody has any guidance on this, white papers, tutorials, or documentation that I have overlooked it would be appreciated. Thanks. Note: apparently I can't attached an image or PDF or list rejects it. Essentially we have two geographically separated sites connected via a high speed connection. site1 ------- Remedy Mid Tier Remedy AR Server Oracle DB site2 --------- Remedy AR server Remedy mid tier Respectfully, Stephen Bunn _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
