Hello arslist,

When SRM is installed, It's OK, but after the service is reboot, a lot of 
errors apear in arRestart.log(modified,see attachment)

OS:linux
ar:7.5
itsm:7.6
SRM:7.6
language:en

I was thinking may be there is problem with database connection, but the server 
is up finally, although with a lot of problems in SRM.

Action Request System beginning the restart process.
Action Request System shutdown in progress.
Action Request System shutdown process complete.
Action Request System initializing.
Starting AR System Server
 (ARNOTE 0)
   Starting AR Monitor version 7.5.00 Patch 006 201007180200.
 (ARNOTE 0)
   AR Monitor started.
 (ARNOTE 0)
   ARMonitor child process (pid:4052) started.
./arserverd
LD_LIBRARY_PATH=/opt/bmc/AtriumCore/cmdb/server/bin:/opt/bmc/ARSystem/bin:/opt/bmc/ARSystem/pluginsvr:/opt/bmc/ARSystem/ardbcldap:/opt/bmc/ARSystem/arealdap:/opt/bmc/ARSystem/webserviceplugin:/opt/oracle/oracle/product/10.2.0/db_2/lib:/usr/java/jdk1.6.0_18/jre/lib/i386/server:/usr/java/jdk1.6.0_18/jre/bin:/usr/java/jdk1.6.0_18/jre/lib/i386/native_threads:/usr/lib:/lib
server: locale=[[ en_US.UTF-8 ]],
 LANG=[[ en_US.UTF-8 ]] NLS_LANG=[[ american_america.AL32UTF8 ]]
390600 : Missing data in the SQL database (propList format -- 
34\20\4\7\enduser\162\2\7\164\2\0\165\2\0\166\4\8\0xe5dfd4\167\9\2\296426\ffd8ffe000104a46494600010100000100010000ffdb004300010101010101010101010101010101010101010101010101010101010101010101010101010101
 (ARERR 556)
   SRS:ServiceRequestConsole
390600 : Form does not exist on server (ARERR 303)
390600 : Error in definition for a filter (ARERR 343)
   SRS:SRC:Initialize_CookieTrailInitStrings
390600 : Error in definition for a filter (ARERR 343)
   SRS:SRC:Initialize_CookieTrailInitStrings
390600 : Form does not exist on server (ARERR 303)
390600 : Error in definition for a filter (ARERR 343)
   SRS:SRC:Initialize_RequestEntryConsole
390600 : Error in definition for a filter (ARERR 343)
   SRS:SRC:Initialize_RequestEntryConsole
390600 : Form does not exist on server (ARERR 303)
390600 : Error in definition for a filter (ARERR 343)
   SRS:SRC:Initialize_InitializeGetDefaultCurrency
390600 : Error in definition for a filter (ARERR 343)
   SRS:SRC:Initialize_InitializeGetDefaultCurrency
390600 : Form does not exist on server (ARERR 303)
390600 : Error in definition for a filter (ARERR 343)
   SRS:SRC:Initialize_OnLoadGetShoppingCart

2010-12-27



Jiang Xiaofeng
    江晓峰

Attachment: arRestart1.log
Description: Binary data

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