Hi, Service targets are attached using filters. So if you look at your service target, you will see its id e.g. SLM007702
Then turn on filter logging and create a new incident. Search the filter log for zSLMGen:SLM07702_MeasReqAssoc`! If it says failed qualification then you know your T & C is not correct. Regards Danny Single Sign On (SSO) for BMC Remedy AR System and ITSM http://www.javasystemsolutions.com/jss/ssoplugin > Hi there, > > SLA is not getting attached. All the terms and conditions are fulfill but > SLA is not getting attached. What would be the reason? > Please guide me how to resolve this issue or tell which document I will > study to resolve this issue. > > Thanks & Regards > > Amanullah > > > > DISCLAIMER: > "This e-mail message including any of its attachments is intended solely > for the addressee(s) and may contain privileged information. If you are > not the addressee or you have received this email message in error, please > notify the sender who will remove your details from its database. You are > not authorized to read, copy, disseminate, distribute or use this e-mail > message or any attachment to it in any manner and must delete the email > and destroy any hard copies of it. > This e-mail message does not contain financial instructions or commitments > of any kind. Any views expressed in this message are those of the > individual sender and do not necessarily reflect the views of Emirates NBD > PJSC, or any other related subsidiaries, entities or persons." > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
