Yes, the bmc plugin will talk to the AD and use the ARSystem username and
password. You can have it use multiple domains but obviously you need to be
able to talk to the domain controllers. 

 

If you read about areahub configurations with arealdap, then you configure
each domain, it will cascade through them.

 

Regards

Danny

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Gard, Richard J
Sent: 07 January 2011 16:50
To: [email protected]
Subject: Re: Integrating with Windows Active Directory

 

** 

How is Remedy (7.1) talking to LDAP for NT authentication (rather than
Remedy id/pwd admin)?  Can this NT authentication in Remedy (what Remedy
uses) be changed to native Win AD calls?  We have multiple Domains in our
company and some domains are not authenticating in Remedy.  I am told by my
AD team that I need to go directly to Windows AD in order for the
authentication to work.  

 

Best regards, 
Rich 

�x

�x

你

。

GIS-ISS-SEM

Service Technology Development Manager

ITIL Practisioner Certified: Support and Restore 

Princeton, NJ (: 609-580-5802 
Cell (: 617-756-4626 

Information Classification: Limited Access

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Axton
Sent: Friday, January 07, 2011 11:35 AM
To: [email protected]
Subject: Re: Integrating with Windows Active Directory

 

** I assume you are referring to integrations for the purpose of
authentication.  Active Directory uses LDAP for it's back end store.  Some
extensions that Active Directory provides include NTLM and Kerberos, which
are seperate authentication mechanisms.  These extensions still rely on the
back end store, which is LDAP.  Using NTLM and Kerberos are possible through
the mid-tier through some customization.  To my knowledge NTLM and Kerberos
authentication are not feasible with the native client, ARUser, but I have
not spent much time digging into this aspect of authentication.  You can
look to author an AREA plugin that uses either Kerberos or NTLM, but the
client still has to pass the necessary information to the plugin to complete
the authentication handshake.

 

2011/1/7 Gard, Richard J <[email protected]>

** 

Has anyone integrated directly with Windows AD as opposed to LDAP?  Can you
clue me in on what needs to be modified?

 

Best regards, 
Rich 

�x

�x

你

。

GIS-ISS-SEM

Service Technology Development Manager

ITIL Practisioner Certified: Support and Restore 

Princeton, NJ (: 609-580-5802 
Cell (: 617-756-4626 

Information Classification: Limited Access

 

 

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