We do that now (to spread the load across multiple servers so escalations are not blocked). With Escalation pools it is not as much of a problem these days, but we started this back in 4.5.2 using multiple ARS servers against a database.
There are 2 ways to do something like this: The static way: Each Escalation has in its Run-If something like: ($SERVER$ LIKE "%1") The servers would have names like xxxx01, xxxx02, ... The Data Driven method: You have a form with a single record in it (say a Configuration form). It has a field for each server for Escalation control (i.e. Escalation Server 1, Escalation Server 2, ...). The Escalations all run on join forms of your data form and the Configuration form. The Run-If in the Escalation has something like: ($SERVER$ = 'Escalation Server 1') Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martin Liu Sent: Friday, February 11, 2011 5:43 AM To: [email protected] Subject: Re: How ARS servers take care of escalations on shared DB? :-) That make more sense to me. I am just thinking how to configure that out and don't get into trouble. Is there anyone having that kind of configuration on production machine? I had configured server group before. In most case, I got plugin error after put all servers in a group. If I don't care workfllow too much. Do servers suppose to run out side of server on a shared DB? That's the best practice for this case? Thanks you all! Martin On 2/11/11, Walters, Mark <[email protected]> wrote: > In that case you need to manually disable escalations on all but one of the > servers. If you don't you'll have multiple instances of the same escalation > running - whether this is a problem will depend on what the escalation > does. > > Mark > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Martin Liu > Sent: 11 February 2011 10:42 > To: [email protected] > Subject: Re: How ARS servers take care of escalations on shared DB? > > But my question is how is things goinh without server group set it up. > If I got two ARS servers are running against a shared DB. > thanks! > Martin > > On 2/11/11, Walters, Mark <[email protected]> wrote: >> No, escalations are run on only one server in the group. You >> configure which server this is, and which server should take over the >> activity I the event of the primary server failing, via the AR System >> Server Group Operation Ranking form. >> >> Mark >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Martin Liu >> Sent: 11 February 2011 07:55 >> To: [email protected] >> Subject: How ARS servers take care of escalations on shared DB? >> >> I have not configured server group yet. Do I got duplication data or >> actions? >> >> Thanks! >> Martin >> >> -- >> Regards, >> >> 刘征 Martin Liu >> ---------------------------------- >> Blog: http://martinliu.cn >> >> ______________________________________________________________________ >> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > > -- > Regards, > > 刘征 Martin Liu > ---------------------------------- > Blog: http://martinliu.cn > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 > www.wwrug.com ARSList: "Where the Answers Are" > -- Regards, 刘征 Martin Liu ---------------------------------- Blog: http://martinliu.cn _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
