Hello Listers, I have 2 questions on release management. We are currently running ARS 7.1/ITSM 7.0.03 (microsoft shop). We plan on moving to 7.6.0x in the near future. My issue is: my users are not accustomed to using release management; heck it took me a couple of years to make them use change management!
So my question here is if we implement 7.6.0x, do we have to implement release management or can we get away with just change management (at least for a couple of years)? Also, if memory serves me right, release management was introduced in version 7.5.00 of ITSM correct? Thanks all, Marcelo Martinez _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
